A typical project management role can demand 50-100% of a person’s time. When most association and nonprofit staff already have a full plate, where does that time come from? DelCor consultants help your organization free up internal resources (so they can continue to focus on your members and mission), while minimizing the risks of going off-schedule or over-budget.

 

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    Requirements Analysis

    Requirements Analysis

    Before designing or purchasing a new nonprofit or association technology solution, you need to know what is required to seamlessly integrate any new technology within your organization. It’s not a simple task; that’s why DelCor gets called in to help.

    For a mature approach, DelCor’s requirements analysis process includes:

    • Examining your technology, business processes, and culture to fully understand your organization’s needs.
    • Identifying your functional, technical, and implementation requirements.
    • Uncovering problem areas that limit the productive use of technology, and provide recommendations to improve the effectiveness of business processes.
    • Documenting findings so you can clearly communicate your needs and expectations, and be ready for the next step—system design or purchase.

     

    Looking for more information about DelCor's requirments analysis process? Check out our eBook, Requirements Analysis: The Secret to Sanity.  

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    association management software

    System Selection

    We know how much rides on the system selection decision. Besides your personal reputation and sanity, your organization’s success relies heavily on the mission-critical technology you use to manage operations and serve your members and constituents. Don’t worry, we’ve got this: DelCor has helped hundreds of organizations like yours select the best vendors and solutions for their unique goals, needs, culture, and budget.

    We know how much rides on the system selection decision. Your organization’s success relies heavily on the mission-critical technology you use to manage operations and serve your members and constituents. DelCor has helped hundreds of nonprofits and associations like yours select the best vendors and solutions for their unique goals, needs, culture, and budget.

    While we are attuned to the latest technological innovations impacting associations and nonprofits, we are completely independent and have no vested interest in any product or service we recommend. Our technical expertise is strengthened by our background in association management and our commitment to the association community

    Because of our deep knowledge of the association marketplace, we are called upon to help organizations with all sorts of selections—AMS, CMS, FMS, LMS, online communities, social media tools, Voice over Internet Protocol (VoIP), among others.

    We regularly reiterate to clients that a good selection process doesn’t guarantee success. You need good implementation, training, and maintenance practices, too. That’s why we offer project management to assist with managing these highly technical implementations—because we want you to succeed, and we get how critical those systems are to your organization’s success.

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    RFP Development

    RFP Development

    That potential partner may look good on paper, but are they really the right one for you? At DelCor, we have a reputation for being great matchmakers. With our extensive knowledge of the technology vendors and products that serve associations and nonprofits, we’ll find the best match for your organization’s needs, budget, and culture. What’s more, we’re entirely independent, not beholden to any vendor, software, or solution.

    When you need Request for Proposal (RFP) and contract negotiation services, choose a technology partner who has the chops to:

    • Perform a thorough requirements analysis, if one is not already done.
    • Develop an RFP that accurately defines your needs, and requests only the information required for a successful selection process.
    • Recommend vendors based on your selection criteria and market intelligence.
    • Coordinate scripted demonstrations that focus on your needs, not what vendors wish to show.
    • Review vendor proposals for completeness and accuracy.
    • Conduct a cost analysis of all vendor proposals to provide a consistent, valid, and useful comparison.

    RFP development and review can be a complicated and time-consuming project to take on alone. With DelCor by your side, you can depend on our consultants’ technical expertise and association management background to get you through the RFP process with confidence.

    Looking for more information about the RFP process? Check out our white paper RFI or RFP

     

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    Contract Negotiation

    Contract Negotiation

    Once you find a potential partner, you want to get your relationship off on the right foot—and that means making sure all your paperwork is in order. You may not need a prenup, but you’ll want to carefully consider and document the contractual basis of your new vendor relationship. We are here to help manage technology acquisition contracts, maintenance contracts, and Service Level Agreements (SLAs).

     

    Our consultants leverage their association management background with an extensive knowledge of vendors, products, and industry best practices to make certain your organization enters new contracts with clarity and confidence. You’ll appreciate our eye for detail, too!

    During contract review and negotiation, partner with a consultant who has your back and will:

    • Work with you and your legal counsel to ensure the contract is fair and adequately protects the interests of both parties.
    • Review all clauses and costs of the contract.
    • Solicit feedback from you, your attorney, and your vendor, then address any questions that arise.
    • Facilitate meetings and conference calls to resolve issues efficiently.
    • Provide negotiating guidance for your team, or lead the negotiations for you.


    You have bigger things to focus on—like your mission, your members, and day-to-day operations. We take the stress out of contracts by managing the entire process for you, acting as a liaison between you and vendors, and facilitating demonstrations, meetings, and communication. We keep the process on track even when you don't have the time or resources to dedicate to it.

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    Project Management

    Project Management

    Everyone manages projects to some extent, but when the project at hand is a complicated system implementation, it’s time to call on the experts. Project management is a demanding role that can take 50-100% of someone’s time and requires a set of specialized skills that most association and nonprofit professionals haven’t acquired. 

     

    DelCor consultants are project management experts who will ensure that your implementation stays on track and your staff adopts the business rules and practices needed to use new technology to its full potential.

    Successful technology projects are managed by experienced, independent advocates who:

    • Define the scope of the project and roles of everyone involved.
    • Develop, monitor, and update an actionable project management plan.
    • Facilitate communication and coordination of work.
    • Review ongoing work to ensure contract compliance.

    Our consultants hold the Project Management Professional (PMP) credential, the industry-recognized certification for project managers. Because of their background in association management, they also understand association operations, processes, and politics.

    During a technical software implementation, our project management consultants work on your behalf to:

    • Provide implementation oversight, acting as a liaison between you and your implementation vendor.
    • Develop timelines and checkpoints that minimize the risk of going off schedule or over budget.
    • Analyze business objectives, processes, and workflow as part of a design study.
    • Provide guidance on product configuration, business process modifications, reporting, and data conversion.
    • Work with your staff to identify barriers to change, and create action plans to overcome those barriers.
    • Oversee software installation, configuration, and testing.
    • Coordinate staff training.

    Most association professionals aren’t project management experts, yet are expected to take on that role and succeed. We know, from the stories we hear in the association community, that frustration is more likely than success when project management needs are overlooked. Avoid PIA (Project-Induced Anxiety) by bringing in a DelCor PMP to guide your technology project to success.

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Don't know where to start? Our IT Maturity Model measures how well technology supports your organization. Get the free ITMM whitepaper today and get started on your path toward progress.

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RFP

RFI or RFP

Looking for how to get started on your next system selection? If you don't know whether to start with an RFI, an RFP, or a cry for help, download our free Cheat Sheet to help you decide where to begin

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Requirements Analysis

Requirements Analysis: The Secret to Sanity

How can improving your technical efficiency keep you sane? Find out by downloading our free white paper Requirements Analysis: The Secret to Sanity

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