Do you ever wonder if your organization is using its technology resources wisely? Is IT moving your mission forward? Are you having the impact—on your members, cause, revenue, or operations—that you intend? We use our IT Maturity Model as a framework to analyze how well technology supports your organization as a whole. Our consultants help you uncover whether technology is supporting—or limiting—your organization’s productivity, growth, and ability to accomplish your mission and goals.

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    Technology Assessments and Audits

    Technology Assessments & Audits

    To keep your entire organization running smoothly, your technology needs regularly scheduled checkups and maintenance. Before making any decisions about improving, expanding—or outright changing—your organization’s technology, first you must know where you stand. With that knowledge in hand, you can make confident, informed decisions.

    When it’s time for a technology assessment, you want to choose an informed technology partner who will:

    • Not spend precious time learning about association and nonprofit management—because they already get it.
    • Invest time getting to know your organization’s mission and goals, operations, workflow, people, and culture.
    • Find out how your current technology helps or hinders your success.
    • Provide pragmatic recommendations for using technology to meet your goals and prepare for whatever the future brings.

     

    We aim to provide you with more than just an inventory of hardware, software, and policies. We analyze how your technology impacts the work you do and whether it’s moving your organization forward or somehow preventing your progress.

    Because many of us once worked in associations, we understand the unique nature of association operations, processes, and culture—and what it’s like to make do with limited resources. We help you see the progress that strategic technology management makes possible, yet our advice is always grounded in reality.

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    AMS Consulting

    AMS Assessments

    Your organization made a substantial investment in its Association Management System (AMS) or its Customer Relationship Management (CRM) software. Chances are, you have some questions about its efficacy that you'd like answered from time to time. Questions like:

    • Is your AMS living up to your original expectations?
    • Have anyneeds arisen since implementation?
    • Is your staff using the AMS to its full potential?
    • Are the appropriate business rules in place and being followed?
    • Does your AMS need an upgrade or is it time for a new system—perhaps even a CRM?

     

    DelCor helps associations answer these questions. Our consultants review and compare your system's functionality against your organization’s goals, requirements, and business processes. With an extensive association management background and intricate knowledge of available solutions and solution providers, our team knows how to uncover and identify the underlying causes of AMS inefficiencies—gaps in functionality, business rules, or staff training.

    We then work with you to close those gaps through business process improvement, additional training, or—in some cases—the selection of a new system. If you decide to purchase a new system, we can also help you select the best AMS or CRM for your organization.

    If your AMS isn’t an object of adoration with your staff, we need to talk. Contact us today to learn how we can help you find true happiness with your database.

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    Network Management Tools

    Network Assessments

    DelCor consultants are nonprofit technology experts and network geeks. Even better, we translate technical issues and jargon so you understand what the heck we’re talking about and can confidently apply what you learn from working with us. 

    If you’re due for a network assessment, be sure to choose a technology partner who doesn’t just tick off the checklist, but who will:

    • Review and document your network infrastructure and components, system requirements, and operating constraints.
    • Understand how technology is used in your organization and make recommendations to improve operational efficiency.
    • Scrutinize security policies and procedures.
    • Identify and resolve issues, eradicate inefficiencies, and plan for the future.
    • Provide recommendations to enhance and strengthen your network for optimal, reliable performance and security.


    Keeping a network safely up and running isn’t just luck. Behind every reliable network is a system administrator or technology partner who makes sure it stays that way. A reliable, secure network  is critical to your association’s daily operations: your network is the foundation for the tools you use to communicate and serve your members and constituents. DelCor’s Network Assessment proactively identifies and resolves issues that could threaten your network’s performance and your association’s operations.

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    Digital Strategy

    Social Media Assessments

    DelCor’s social media consultants will give you a clear, frank assessment of your social media efforts. After all, we’ve been in your shoes. Our consultants have managed social media both inside associations and as outsourced social media experts. They understand the challenges of integrating social media into an association’s culture and operations.

    Your approach to connecting with members and donors on social media can’t be copied from a big brand’s playbook. DelCor consultants deliver a sound approach to social that’s aligned with the needs and goals of associations and nonprofits, and the unique relationship you have with your constituents.

    When you want to see if your social is up to snuff, choose a technology partner who specializes in the very things your organization does daily, who will:

    • Review your social media goals, strategy, tactics, and metrics.
    • Assess your current social media presence, your effectiveness at listening and engaging, and the impact of your current efforts.
    • Examine the tools and platforms you’re using—as well as those you aren’t—to ensure you’re reaching your audiences in the right places.
    • Analyze social media workflow, use of association resources, and integration throughout the organization.
    • Identify strengths, areas that need attention, and internal challenges to social media success.


    We’ll provide practical recommendations to help you meet your goals, and leave you with the confidence and clarity to take those next steps.

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Don't know where to start? Our IT Maturity Model measures how well technology supports your organization. Get the free ITMM whitepaper today and get started on your path toward progress.

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