We confess, when it comes to describing the DelCor team, we’re not modest. Our team is made up of outstanding individuals who are highly qualified and motivated to meet our clients’ needs. Collectively, we’re pretty awesome.

The Alliance for Workplace Excellence awarded us the Workplace Excellence Seal of Approval in 2015 for demonstrating "outstanding commitment to balanced leadership and the overall success of [our] workforce."

Because we’re focused on building long-term relationships with our clients, listening, communication, and customer service skills are as highly regarded as technical chops. We bring our DelCor values to every client, project, meeting, and event.

DelCor has a reputation for technical expertise, strategic guidance, camaraderie, and exceeding expectations. We enjoy getting together to work on community projects, have fun in the kitchen, or even jump out of an airplane—don’t worry, that’s not a hiring requirement.

About DelCor:

Why work for a huge firm where nobody knows or cares about you, or a start-up that will disappear in 18 months, when you can work for a vibrant, local company serving clients who make a difference?

DelCor, a privately held Silver Spring, MD-based consulting firm, has been providing IT support to associations and nonprofits for more than three decades. Our success is driven by our unmatched dedication to our clients as well as our goal to be an ideal workplace for our employees.

Our clients are located throughout the DC metropolitan area and across the US; some travel may be required.

We offer a professional, yet relaxed, atmosphere and good benefits. Generous benefits include health/dental insurance, life insurance, short- & long-term disability, paid time off, certification bonuses, professional development, and 401(k).

Our downtown Silver Spring office is located across the street from the Paul S. Sarbanes Transit Center and the Silver Spring Metrorail (Red) station. Our downtown Chicago office is located within blocks of the Grand (Blue) and Merchandise Mart (Brown) "L" stations.

DelCor is an Equal Opportunity Employer. We base all terms and conditions of employment on job-related factors not related to race, color, religion, national origin, sex, age, marital status, disability, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, or any other factor prohibited by law.

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    Technology Consultant (DC)

    DelCor, established in 1984, is looking for a bright, tech-savvy, dedicated professional with association/nonprofit experience to join our technology management consulting practice. We are looking for a well-rounded person who knows association business processes, writes and communicates well, and is organized and detail-oriented. Experience with databases, association management systems (AMS), digital technologies, and database implementation project management will help this individual hit the ground running.

    Required Skills/Experience/Training:

    Association/nonprofit experience

    Familiarity with technology (AMS, CMS, FMS, LMS – one or a mix)

    Experience as a project manager or leading a project

    Experience developing an idea and generating a proposal or presentation

    A minimum of mid-level management experience with interest in IT leadership

    Experience as a Business Analyst, Project Manager, Digital Manager, Membership Manager, or Web/Communications Manager is a plus

    Ability to travel, while remaining located in DC Metro area

    Competencies:

    Strong organization and planning skills

    Approaching work proactively

    Exhibiting calm under pressure

    Adept follow-through on commitments

    Strong teamwork orientation

    Dedication to project success

    Excellent communications skills including ability to command a room and garner information from people who don’t realize they have it

    Propensity to have fun while working hard

    To be considered:

    Please email your resume and a letter outlining your interest in this role to superconsultants[at]delcor.com.

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    Manager, Network Systems & Support Client Services (DC)

    Are you an exceptional manager, with cutting-edge technology skills? Do you want to join an incredible company? The Manager, Network Systems & Support (NSS) Client Services will be responsible for managing and coordinating one of our NSS teams to ensure that our clients’ goals are accomplished effectively and efficiently.

    Each of our NSS team members provides network infrastructure support and consulting to association and nonprofit clients in the DC Metro area, including maintaining network systems (premise-based and hosted), end-user support, and installing/upgrading software. To be successful managing this team, you must have exceptional staff management skills, excellent communications skills, incredible client management experience, and cutting-edge IT knowledge, experience, and solutions.

    Responsibilities:

    Coach, mentor, and develop our NSS consultants to continue to exceed our clients’ expectations.

    Act as an escalation point for client and technical issues, addressing all issues in a timely manner.

    Manage resource allocation and scheduling to ensure client needs are met including staffing, time tracking, project implementations, and consulting needs.

    Help determine ongoing requirements for clients and develop solutions to address those requirements.

    Recommend and implement processes, policies, and standard operating procedures to improve performance and client satisfaction.

    Continual communication with staff, clients, leadership, Network Operations Center, and project teams.

    Keep abreast of current and emerging technologies.

    Required Skills/Experience/Training:

    At least 7 years of proven, successful network systems and support experience—including at least 4 years in a supervisory role, utilizing the latest technologies.

    Experience with significant staffing responsibilities to meet clients’ expectations.

    Managed service provider experience a plus.

    Bachelor’s degree or equivalent is required.

    Software knowledge critical for this role includes database/CRM/professional services automation, project management, Microsoft Office suite.

    Familiarity with SaaS, NaaS, cloud, and hosted services is critical.

    To be considered:

    Please email your resume and a letter outlining your interest in this role to networkheroes[at]delcor.com.

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    Strategic Technology/CIO Consultant (DC or Chicago)

    We are searching for an exceptional technology leader with executive-level association/nonprofit experience (direct or consulting) to join our technology management consulting practice.

    The Strategic Technology/CIO Consultant will primarily entail working in outsourced/temporary CIO roles, providing vision, guidance, and leadership in the development and implementation of technology strategies for our association/nonprofit clients in the Chicago area.  In addition, other consulting assignments may include selection of association management and other technology systems, system assessments, vendor management, technology strategic planning, and related activities that maximize our clients' use of their management systems. There will be much face-to-face time with clients, vendors, and other team members in this role.

    Required Skills/Experience/Training:

    At least 10 years of successful executive-level technology leadership (CIO or equivalent) experience in an association/nonprofit or equivalent experience as a senior-level association/nonprofit technology consultant

    Demonstrated success in developing IT strategies that leverage technology to achieve the organization's strategic goals

    Excellent executive presentation skills

    Excellent written and verbal skills

    Exceptional quantitative, analytical, and problem-solving skills

    Master’s degree or equivalent is preferred

    To be considered:

    Please email your resume and a letter outlining your interest in this role, as well as your salary requirements, to superconsultants[at]delcor.com.

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    Senior Consultant, Network Systems & Support (DC)

    We are actively seeking a full-time Microsoft Network Engineer/Administrator to provide software and hardware computer consulting to association, nonprofit, and foundation clients in the DC metro area. This is a great position for an MCSE professional wanting regularly changing and challenging situations. The position requires great oral and written communication skills, including strong telephone communication skills, and a professional appearance. Requires daily travel to different client locations within the DC metro area, where you will be expected to acclimate to various business environments and follow client schedules. 

    Required Skills/Experience/Training:

    Minimum 5 years of hands-on experience with Microsoft LANs and working with multi-server environments.

    MCSE 2003 or greater is required.

    Recent hands-on experience with Windows server (2003, 2008, Exchange 2007, 2010) and workstation (XP, Vista, Windows 2007) environments is ABSOLUTELY REQUIRED.

    Must have proficiency with Active Directory, domain controllers, IP addressing, DNS, VPNs, remote access and strong diagnostic skills.

    Recent experience building, migrating and/or upgrading Windows Server, Exchange Servers, Citrix Metaframe, Windows Terminal Server, Firewalls (e.g. Watchguard, Sonicwall, CISCO) is highly desired.

    Ability to independently perform and/or manage, from start to finish, small to medium network projects such as network upgrades and network installs - includes providing direction to other engineers who may be supporting the project.

    Experience in large network environments with the willingness to also work in small offices.

    Bachelor's degree from a four-year college or university preferred.

    Project management and previous consulting experience with small and medium sized businesses and associations preferred.

    Practical experience with Linux and Apple a plus; experience with Blackberry preferred.

    Truly excellent communication, organization, and interpersonal skills

    Professional attitude and commitment to providing high-quality service.

    Background and skills should include deployment, maintenance, and diagnostic experience with the following technologies:

    • VoIP
    • Virtualization (VMWare preferred)
    • Microsoft Exchange 2000, 2003, and 2007 (2010 a plus)
    • Windows Server 2000, 2003, 2008, and 2008R2 with Active Directory 
    • DNS, DHCP, and Group Policy
    • VLANs and typical network switch configurations
    • Firewalls and routers
    • Backup Exec
    • SQL Server experience preferred, but not mandatory
    • Wireless networking

     

    To be considered:

    Please email your resume and a letter outlining your interest in this role to networkheroes[at]delcor.com.

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    NOC Consultant, Network Systems & Support (DC)

    Are you a network hero? If so, this may be the position for you! We are DelCor, and we have been providing IT support for associations and nonprofits for more than 30 years. We are actively seeking a full-time Network Operations Center (NOC) Consultant to provide software, hardware, and computer help desk support to association, nonprofit, and foundation clients in the DC metro area. This is a great position for a professional wanting regularly changing and challenging situations. In addition to technical expertise, you must have truly excellent customer service skills, be able to juggle competing priorities, and achieve success as a problem solver!

    The NOC Consultant is a full-time, exempt position that requires mandatory coverage during scheduled hours. The NOC Consultant installs, configures, maintains, and troubleshoots networks and associated assemblies by performing duties personally. The responsibilities of this position are extremely important in supporting DelCor’s mission of helping association, nonprofit, and foundation clients add value to their communities.

    It is essential for the NOC Consultant to develop successful client relations by providing strong initiative, listening, and rapport-building skills, cutting-edge IT knowledge and experience, and time-sensitive solutions with the ability to communicate effectively.

    Required Skills/Experience/Training:

    At least two years of recent hands-on experience working in a network environment

    Microsoft LANs MCSE 2008 or greater

    Recent hands-on experience with Windows server (2012 and 2016) and workstation (Windows 7,8, and 10) environments is ABSOLUTELY REQUIRED

    Experience with Office 365 or Exchange server is absolutely required

    Proficiency with Active Directory, domain controllers, IP addressing, DNS, VPNs, and remote access

    Recent experience administering Windows Server, Exchange Servers, Citrix Metaframe, Windows Terminal Server, and Firewalls (e.g., Sonicwall, CISCO) is highly desired

    Experience with MSP and RMM tools is highly desired

    Experience supporting users, network devices, and servers remotely

    Must be willing to work various shifts between 7 a.m. and 7 p.m.

    To be considered:

    Please email your resume and a letter outlining your interest in this role to networkheroes[at]delcor.com.

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    Consultant, Network Systems & Support (DC)

    We are actively seeking a full-time Microsoft Network Engineer/Administrator to provide software and hardware computer consulting to association, nonprofit, and foundation clients in the DC metro area. This is a great position for an MCSE professional wanting regularly changing and challenging situations. The position requires great oral and written communication skills, including strong telephone communication skills, and a professional appearance. Requires daily travel to different client locations within the DC metro area, where you will be expected to acclimate to various business environments and follow client schedules.

    Required Skills/Experience/Training:

    At least 4 years of recent hands-on experience working with Microsoft networks and back-office systems (MCSE/A 2012 or greater).

    Recent hands-on experience with Windows server (2012 and 2016), Exchange and workstations (Windows 7, 8, 10) environments is ABSOLUTELY REQUIRED.

    Must have proficiency with Active Directory, domain controllers, IP addressing, DNS, VPNs, and remote access.

    Recent experience building, migrating, and/or upgrading Windows Server, Exchange Servers, Windows Terminal Server, and Firewalls (e.g., Sonicwall, CISCO) is highly desired.

    Experience in large network environments with the willingness to also work in small offices.

    Office 365 experience.

    Bachelor's degree from a four-year college or university preferred.

    Truly excellent communication, organization, and interpersonal skills.

    Professional attitude and commitment to providing high-quality service.

    To be considered:

    Please email your resume and a letter outlining your interest in this role to networkheroes[at]delcor.com.

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