Managed Services

Managed Services Exclusively for the 501(c) Community

Managed IT services from a partner, not just a provider.

DelCor’s Managed Services Partner Program allows you to focus on your mission while we take care of your network. The program includes dedicated support, network management, and a security suite with multiple levels of protection. You’ll also benefit from a best-in-class onboarding experience, quarterly planning meetings, and a 24/7/365 IT Service Desk that your staff and members can rely on.

Our Managed Services

Here’s what you can expect with the DelCor Managed Service Provider (MSP) Program:

Dedicated Support

Partners receive a dedicated consultant who provides general network support, data backup and restoration, internet connectivity monitoring and troubleshooting, end-user support and reporting, quarterly IT planning meetings, and more.

Network Management

We provide overall network monitoring, management, and administration, all with the goal of stopping issues before they impact your organization. Partners also have access to a best-in-class 24/7/365 IT Service Desk and a client portal with a real-time dashboard to view tickets, track issues, and review overall network health.

Security Foundation Suite

We combine best practices with specific hardware and software solutions to provide a fully managed security solution with multiple levels of protection, including multi-tiered virus and malware protection, spam filtering, system patching, and security awareness training.

If you don’t need the full suite of services and are looking to enhance your current initiatives or free up staff capacity, our team can customize a plan that provides the precise support you need.

Let’s talk

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FEATURED SUCCESS STORY

American College of Sports Medicine

The American College of Sports Medicine (ACSM) contacted DelCor looking for outsourced technology support to improve the state of their technology.

Learn More

As the interim primary tech person on call during a four-day weekend, I fully expected to put out a few fires but was pleasantly surprised at the quiet weekend. It turns out it wasn’t quiet at all but our DelCor consultant was on top of it! We had some VPN issues they took care of, and they did an excellent job staying in communication with the affected staff.
—Dawson Ally, Microsoft 365 Administrator, Kids in Need of Defense

Managed Services