ASIS International

CLIENT:

ASIS International

SERVICES:

Managed Services
Fractional CIO
Cybersecurity

The Challenge

ASIS International (ASIS), a midsized professional association, contracted DelCor for a Chief Information Officer (CIO) engagement to stabilize the organization’s information technology (IT) environment. The technology used to support staff and members was outdated, and they had customized their association management system (AMS) until they could no longer upgrade it, diminishing the customer experience and making it difficult to access content.

While ASIS had a well-designed network infrastructure and security plan in place, the organization lacked a comprehensive technology strategy to align business users with technology users. Because of that, IT staff only executed assigned tasks instead of acting as partners and contributors with business staff.

With the arrival of a new Chief Executive Officer (CEO), the organization was ready to bring in DelCor to assist with establishing effective IT practices and developing an organization-wide technology strategy to move ASIS forward.

The Process

DelCor conducted an initial assessment based on DelCor’s The 501(c) IT Maturity Model to identify some of the root issues with ASIS’s technology infrastructure.

We discovered that the organization had been focused on individual tasks and resolving symptoms as they arose rather than addressing the sources of their issues. As part of the solution, we gave them a comprehensive overview and inventory of their business applications and partners, and we outlined changes the organization needed to make with the involvement of their business leaders and partners.

Services used for
this project

Managed Services

Fractional CIO

Cybersecurity

The Solution

Overall, we translated the organization’s strategy and goals and aligned the needs of the technology staff and business units. Because of our work, ASIS was able to refresh their technology stack and develop a framework for their business system ecosystem technology plan as well as a roadmap for updating, replacing, or removing ineffective applications and processes.

As ASIS began to implement projects to rebuild and align systems to meet their goals, the organization asked DelCor to work with their HR leader to develop an updated technology leadership position description and support the hiring of a Chief Digital Strategy Officer (CDSO).

“DelCor was a dedicated and collaborative partner on the technology segment of our financial audit. Their contributions were instrumental in ensuring that GIH kept abreast of the ever-evolving IT and cybersecurity requirements in these challenging times.”
—Elena Anderson, Director of Finance and Operations, Grantmakers in Health