Tag: leadership
Four Questions You Should Be Asking Your MSP
Association CEOs do not need to be technologists to have productive conversations with their MSP, but they do need enough visibility to understand where the organization stands, where the risks exist, and what questions are worth asking. After more than 40 years in the association space, we believe a stronger MSP partnership often starts with…
Building a Successful Partnership with Your MSP
Many factors contribute to a successful partnership with your technology vendors and, generally speaking, managed service providers are no different. As we’ve accumulated decades of experience partnering with associations and nonprofits, we wanted to tell the story from an association leader’s perspective. A strong MSP partnership is not just about tickets or technical support. It…
Tech FOMO, Tough Choices, and the Art of Hitting Pause
In this special guest‑hosted episode of Reboot IT, KiKi L’Italien takes the reins and chats with Trevor Mitchell (President and CEO, IAVM) and Dave Coriale (President, DelCor Technology Solutions) to explore why associations struggle with tech decisions and how decision discipline can change everything. They dig into readiness, risk, AI pressure, and the myths leaders…
MFA and FIDO2: A Safer, Smarter AI-Enabled 365 Environment
In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Andrew Leggett, Director of Cybersecurity at DelCor, and Chris Ecker, Chief Technology Officer at DelCor, to unpack two critical cybersecurity topics every association and nonprofit should be thinking about right now: phishing‑resistant MFA and preparing your Microsoft 365 environment for…
From Polite Nods to Productive Friction: The Power of Partnership
In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with David Stephenson, SVP of Technology at Entrepreneurs’ Organization, to unpack what true collaboration really means in associations and nonprofits. Together, they explore the difference between transactional vendor relationships and deep strategic partnerships, how to build psychological safety within project teams,…
It Takes a Triangle: How Business, IT, and Leadership Make AI Work
In this episode of Reboot IT, host Dave Coriale sits down with David Cade, CEO of the American Health Law Association, to explore how AHLA moved from talking about AI to actually using it. David shares how the organization developed policies, balanced innovation with risk, and empowered employees to experiment responsibly. He also breaks down…
AI as Your Thought Partner: Lessons from the Field
In this episode of Reboot IT, host Dave Coriale sits down with Colleen Gallagher, President & CEO of OnWrd & UpWrd, to talk about how associations are using AI as more than just a tool—they’re treating it like a thought partner. Colleen shares real-world examples of AI helping with PR strategy, repurposing research, and freeing…
From Hops to Bots: Brewing an AI Strategy
In this episode of Reboot IT, host Dave Coriale sits down with Mike Robichaud, IT Director at the Brewers Association, to explore how his organization is embracing AI to enhance staff productivity and deliver greater value to members. Mike shares insights on their two-pronged AI strategy, internal adoption challenges, and how they’re building trust and…
AMS Fest Bootcamp: Smarter Selections, Integration Strategies, and AI Insights
In this episode of Reboot IT, host Dave Coriale sits down with DelCorians Gretchen Steenstra and Kelly Gardner to unpack key takeaways from the AMS Fest Selection Bootcamp. They discuss how associations can streamline AMS selection by focusing on high-value areas, why integration planning is critical, and where AI fits into the process. From vendor…
Volunteer Management Tech? That’s a Real Thing? Reboot Your POV.
In this episode of Reboot IT, host Dave Coriale sits down with Justin Burniske, Co-Founder of Volunteer Me at Meta-Dao, to explore how associations can improve the volunteer experience. They discuss strategies for recruiting beyond the usual pool, setting clear expectations for volunteers, and leveraging technology to streamline processes. Justin shares insights from his work…