Category: Managed Services

  • 501(c) IT Maturity: Why Readiness Matters More Than the Right Tool 

    Before investing in the next platform or AI tool, associations need to assess whether they’re ready to use it effectively. Association leaders are under constant pressure to modernize. New platforms that promise efficiency, automation, and insight are now amplified by a flood of AI-powered solutions and rising expectations from boards and members alike. Yet many…

  • MFA and FIDO2: A Safer, Smarter AI-Enabled 365 Environment

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Andrew Leggett, Director of Cybersecurity at DelCor, and Chris Ecker, Chief Technology Officer at DelCor, to unpack two critical cybersecurity topics every association and nonprofit should be thinking about right now: phishing‑resistant MFA and preparing your Microsoft 365 environment for…

  • From Polite Nods to Productive Friction: The Power of Partnership

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with David Stephenson, SVP of Technology at Entrepreneurs’ Organization, to unpack what true collaboration really means in associations and nonprofits. Together, they explore the difference between transactional vendor relationships and deep strategic partnerships, how to build psychological safety within project teams,…

  • Cybersecurity Maturity: What Associations Need to Know

    In this episode of Reboot IT, host Dave Coriale sits down with Ben Muscolino, CEO of Breezio, Data Sangria, and co-founder of Vortacity, and Ryan O’Donnell, CTO at Vortacity, to demystify cybersecurity for associations and nonprofits. They explore the evolving threat landscape, the importance of proactive security measures, and how organizations can build a culture…

  • Move Over AI Discussions, Cybersecurity is Back in the Headlines

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, is joined by Andrew Leggett, Director of Cybersecurity, and Chris Ecker, CTO, to explore the evolving cybersecurity landscape for associations and nonprofits. They discuss the shift toward phishing-resistant MFA, the impact of AI on cyberattacks, and the importance of layered security strategies. The…

  • How Organizations Can Transform Instincts into Outcomes

    Every organization faces moments of uncertainty where the path forward isn’t clear. It’s easy to get caught up in a flurry of potential solutions, leaving you wondering which direction is the best option. A breakthrough comes when you validate your gut feelings with options grounded in data. This transformation begins with curiosity and clarity, so…

  • Rebooting the Rules: IT Leaders Who Listen and Learn

    In this episode of Reboot IT, host Dave Coriale sits down with Ginger Ausloos, Vice President of Technology Solutions and Data Strategy at AACSB International, and Gretchen Steenstra, Director, Project Strategy and Leadership at DelCor to explore the evolution from digital transformation to digital strategy. Ginger shares how her organization has embraced cloud-based systems, built…

  • Breaking the Concrete: Rethinking Change in the 501(c) Space

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with fellow podcasters KiKi L’Italien (former EVP Marketing & Community), Joanna Pineda (CEO, Matrix Group), and Dave Will (Co-founder, PropFuel) to discuss why technology implementations often take longer than expected. From strategic misalignment and governance bottlenecks to emotional resistance and resource constraints, the group explores the underlying…

  • From Firewalls to Fail Fests: Lessons in IT Leadership and Security

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Adam Kuhn, IT Director at FIA and DelCor alum, to discuss the evolving role of IT in associations. From foundational infrastructure to advanced cybersecurity strategies, Adam shares lessons learned from both sides of the fence—being an internal influencer and a…

  • The Impact of AI and Automation on Associations and Member Engagement

    In this episode of Reboot IT, host Dave Coriale sits down with Rob Wenger, CEO and Chief Product Officer at Higher Logic, to discuss the evolving landscape of association technology, the impact of AI and automation, and strategies for enhancing member engagement. Dave and Rob Discuss… AI and Automation Member Engagement Ethical Considerations and Future…