Category: System Selection
A Requirements Analysis is Critical to the Success of Your Technology
When you’re put in charge of implementing a new enterprise-wide system, you’re likely to end up as the office hero—or scapegoat. To a large extent, your fate will be determined by how well you handle one critical part of the project process: requirements analysis (RA). In other words, the success of a system selection and…
Keeping up with Microsoft
Dave sits down with DelCor CTO Chris Ecker to discuss keeping up with changes in the technology landscape and how they effect your organization.
IT Maturity: Lessons Learned Over the Last 15 Years
Over 15 years ago, we developed The 501(c) IT Maturity Model™ (ITMM) to help associations and nonprofit organizations align their IT with their business goals by measuring the effectiveness of the four primary functions of IT: management, data, digital, and infrastructure. The framework is based on over 30 years of experience and hundreds of enduring engagements with nonprofits…
AMSFest and Bootcamp Festivities
Dave is joined by Norma Castrejon, Senior Consultant at DelCor, and Gretchen Steenstra, Client Strategy Director at DelCor. The DelCorians discuss AMSFest and share the keys to success you should know when selecting and implementing business platforms.
AMS vs. CRM: Choosing the Right Fit For Your Organization
A common question that surfaces when we’re working with clients on system selection projects is whether they need an association management system (AMS) or an enterprise-level customer relationship management (CRM) system to serve as a critical element in their business system ecosystem. With the growth of enterprise CRM systems and related applications, some associations are…
The Godfather’s Warning: What Does Geoffrey Hinton’s Resignation Mean About the Future of AI?
Recently, Geoffrey Hinton—a key figure in the development of artificial intelligence (AI)—announced his resignation from Google. The news has shocked many in the technology industry and caused us to contemplate Hinton’s reasons for resignation. Hinton cited growing concerns over the future impact of AI technology as his reason for stepping back. Specifically, Hinton seems to…
First Steps With AI: Don’t Lose Your Head, Use It
There has been a lot of chatter about artificial intelligence (AI) recently. If you’ve been following the conversations at all, you’ll likely have been flooded with a whirlwind—or maybe more of a category 5 hurricane—of information with some blend of optimism, pessimism, and excitement. But that excitement has bred urgency—urgency to use AI, urgency to…
Forget the Chicken and the Egg, Business Requirements Come First
I hear more people talking about requirements for their technology selection process, which makes me happy because I’ve been writing about requirements and teaching classes about requirements for the past 10 years. But one thing still bothers me: People aren’t talking enough about business requirements. Unfortunately, project teams usually want to start with functional requirements, which is what they want the…
Getting to the Core of the Problem: Improving Your Constituent Record
The Symptom: A Poor Core Constituent Record Having a poor core constituent record—or an incomplete picture of the primary members and customers that drive an organization’s business—is detrimental to an association. An organization’s business revolves around their core constituency, so organizations with inconsistent or duplicate customer records are unable to make data-informed business decisions that…
Revamping Your Digital Workplace: What Not To Do
Digital collaboration tools became critical for work during the pandemic, so talking about the concept of the digital workplace has become more relevant than ever. Chris Tubb of the Digital Workplace Group defines the digital workplace as “the collection of all of the digital tools provided by an organization to allow its employees to do their jobs.”…