Dear Del: 3 common issues for remote workers

Dear Del,

My phone is not receiving messages after changing my network password. Ugh. What do I need to do?

While this won’t affect BlackBerry users, passwords on iPhones and Androids need to be updated with the new password.

Dear Del,

What is the proper way to terminate a terminal server session?

Do not “X” out of the session. To properly disconnect, use the Log Off option, typically located in the bottom right corner.

Dear Del,

I am unable to see any wireless networks available to me, but I know there’s one here! What should I do?

The most common cause of this problem is that the wireless antenna is disabled. Look for a button or switch on the laptop to enable it.

#deardel