Dear Del: 3 common issues for remote workers

Darin Keith | 10.25.13
Topics: Tips - Trends - TechTalks, Outsourced IT - Technical Questions

Dear Del,

My phone is not receiving messages after changing my network password. Ugh. What do I need to do?

Dear-Del.jpg

While this won’t affect BlackBerry users, passwords on iPhones and Androids need to be updated with the new password.

Dear Del,

What is the proper way to terminate a terminal server session?

Do not “X” out of the session. To properly disconnect, use the Log Off option, typically located in the bottom right corner.

Dear Del,

I am unable to see any wireless networks available to me, but I know there’s one here! What should I do?

The most common cause of this problem is that the wireless antenna is disabled. Look for a button or switch on the laptop to enable it.

#deardel

About Darin Keith

As the leader of our Network Operations Center, Darin has heard it all—and probably reset more passwords than he can count.

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