Technology consulting for associations & non-profits

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Get Support

Need technical support?

Whenever you’re in need of direct technical assistance, we’re here to help. Friendly, knowledgeable engineers staff our Network Operations Center around the clock. We’ll help you get back to work quickly, so you can focus on your mission. We offer a number of ways for you to access the support you need to get back to work quickly:

  • Partner Login – DelCor Partners can use this system to submit and monitor service requests any time.

  • Remote Support – Sometimes, the fastest and easiest way for us to diagnose a problem is to remotely access your computer. In such cases, we may direct you here to provide further personalized assistance.

  • Email – If your problem is not urgent, send us an email describing the issue. Email is monitored during our normal business hours, Monday through Friday, 8:30 a.m. to 5:30 p.m. Eastern time.

  • Phone – For urgent technology issues, emergencies, or problems occurring outside of normal business hours, call us at 301.585.4222 or 877.4.DELCOR (877.433.5267), option 2, and a friendly voice will be glad to help.

  • Let’s Talk – Don’t need immediate technical support, but just want to talk about your technology issues, systems, and strategy? Contact us and we’ll be happy to chat.
Take the IT Maturity Self-Assessment

Take the IT Maturity Self-Assessment

What is IT maturity and how does it affect organizations like yours? Helping you advance along the path toward IT maturity is our way of helping you accomplish your mission. We help you grow beyond a point where everything functions, to help you actually put technology to work for you and help you advance your organization – and your industry. That’s what we call the innovative state. You can get there, following the guidance of our IT Maturity Model for Associations & Nonprofits.

First, find out where you are on the IT maturity spectrum, and how you compare to other organizations. Answer a few questions in our quick self-assessment to find out if your technology is restrictive, functional, effective, or innovative. You’ll get a full report with suggestions for improving your IT, to help your organization prosper.

Spotlight: Cloud Computing

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DelCor Technology Solutions

Silver Spring
8380 Colesville Rd., Suite 550
Silver Spring, MD 20910
TF: 877.4.DELCOR
P: 301.585.4222
F: 301.585.3790

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