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Web site:
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| 1. Do you have a Web site? |
Yes |
No |
| 2. Are your users able to perform real-time functions through your Web site? (e.g., registration, membership renewal) |
Yes |
No |
| 3. If "yes", what functions occur through the Web site? |
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| 4. Is your Web site integrated with your membership system or is there a manual process by which the information is entered? |
Yes |
No |
| 5. Have you tested the effectiveness of your Web site from a user perspective - usability testing? |
Yes |
No |
| 6. Is your content categorized in such a way to provide meaningful search results? |
Yes |
No |
Database: |
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| 1. In how many databases might an individual's information exist? |
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| 2. Is there a single, central database, or do multiple databases need to be updated when there is a change to an individual's information? |
Single Mulitple |
| 3. Does your database integrate into other management systems or is information transferred manually? |
Yes |
No |
| 4. Do you use member data to influence your organization's behavior? |
Yes |
No |
Infrastructure: |
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| 1. Are you confident your network is secure and reliable? |
Yes |
No |
| 2. Does your Web site go down 'too often'? |
Yes |
No |
| 3. Can you easily and effectively connect remotely to your network? |
Yes |
No |
| 4. Is your network incorporating emerging technologies to provide new value to your staff and your constituents/members? |
Yes |
No |
Technology Management: |
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| 1. Does your technology department's work focus on the organization's strategic and business goals? |
Yes |
No |
| 2. On a scale of 1 - 5 (5 being the best) how would you rate your organization's project management for technology-related projects? |
1 2 3 4 5 |
| 3. Does your organization have CIO-level support? |
Yes |
No |
| 4. Are technology-related policies and procedures defined, up-to-date, and used organization-wide? |
Yes |
No |
Technology Support: |
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| 1. Does your organization have a technical support resource? |
Yes |
No |
| 2. Is the tech support team addressing problems effectively? |
Yes |
No |
| 3. Are you including support staff in organizational planning meetings? |
Yes |
No |
| 4. Are support team members able to translate your business needs into solutions? |
Yes |
No |
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